Support

The support page serves as your central resource for all benefits-related contact information, providing direct access to phone numbers, and email addresses, ensuring you have everything you need to connect with the right support representatives efficiently.

AFmobile®

Manage your insurance benefits and reimbursement accounts on our mobile app, AFmobile®!

  • View reimbursement account balances
  • Submit reimbursements and claims
  • Update communication preferences

 

Access your account 24/7 with AFmobile®
Manage your insurance benefits and reimbursement accounts!

Contact Information

Voluntary Insurance Benefits

American Fidelity Assurance Company
Disability Income Insurance, Cancer Insurance, Accident Insurance,
Group Critical Illness Insurance, Group Hospital Indemnity Insurance and Life Insurance
900 Circle 75 Parkway S.E., Suite 1340
Atlanta, GA 30339-3095
1-800-639-0850 / 770-575-2468
www.americanfidelity.com 


The Standard Life Insurance
Group Life/AD&D Insurance
www.standard.com 


Reimbursement Accounts

American Fidelity Assurance Company
Healthcare Flexible Spending Accounts,  Dependent Care Accounts and
Limited Purpose Flexible Spending Accounts.
900 Circle 75 Parkway S.E., Suite 1340
Atlanta, GA 30339-3095
1-800-639-0850 / 770-575-2468
www.americanfidelity.com 


Other Contact Information

Atlanta Public Schools
130 Trinity Avenue S.W.
Atlanta, GA 30303
404-802-3500
www.atlantapublicschools.us/ 
EmployeeBenefits@atlanta.k12.ga.us 

American Fidelity Assurance Company
Georgia Branch Office
900 Circle 75 Parkway S.E., Suite 1340
Atlanta, GA 30339-3095
1-800-639-0850
www.americanfidelity.com 
APSbenefits@americanfidelity.com 

 

Medical Benefits

Anthem Blue Cross Blue Shield of Georgia
(Including Health Reimbursement Arrangements)
855-641-4862
www.bcbsga.com/shbp 

UnitedHealthcare
(Including Health Savings Accounts)
888-364-6352
www.welcometouhc.com/shbp 


SHBP Eligibility
800-610-1863
www.dch.georgia.gov/shbp 


Kaiser Permanente
855-512-5997
www.choose.kaiserpermanente.org 


TRICARE Supplemental Plan
866-637-9911
dch.georgia.gov/tricare-supplement 

PeachCare for Kids
877-427-3224
www.peachcare.org 


Dental/Vision Insurance

MetLife
200 Park Ave., New York, NY 10166
1-800-METLIFE (1-800-638-5433)
www.metlife.com/mybenefits 

 

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